Privacy policy
privacy policy
Date of enactment
2023/7/1
Date of revision
2023/7/1
Company Name
MALOU Co., Ltd. Representative Keiko Kimoto
Introduction
MALOU Co., Ltd. (hereinafter referred to as the Company) has established a privacy policy as follows. This privacy policy stipulates how we will acquire, use, and manage personal information when operating this website and conducting other business.
In order to provide our customers with services that they can use with peace of mind, we believe that protecting the personal information of our customers is the basis of our business, and we will continue to make every effort to fulfill our responsibilities as a company that handles personal information. Masu.
1. Compliance with laws and regulations
Our company complies with laws and regulations regarding personal information, as well as this policy, and ensures the appropriate acquisition, management, and use of personal information.
2. How to obtain
Our company acquires customer's personal information through legitimate means and does not use illegal or illegal means against the customer's will, such as purchasing personal information from third parties. In addition, when acquiring personal information, we will inform customers of the purpose of acquisition in advance. In addition, if the purpose of acquisition changes within the scope of a reasonable relationship with "3. Purpose of Use," we will immediately notify or announce it. If we make any changes beyond this scope, we will obtain the consent of the customer in advance.
3.Purpose of use
Our company will use personal information obtained from customers within the scope necessary to achieve the following purposes.
Delivery of products ordered by customers
Management and operation of membership services
Notifying customers of new products and campaigns, and distributing e-mail newsletters
Conducting surveys and posting/communicating the information received
Answering and investigating inquiries from customers
Hearing and marketing to improve our operations and services
Request for payment
Handling returns and exchanges
Exercise of rights and performance of obligations based on contracts, laws, etc.
In other cases where it is necessary to contact the customer
4.About management
In order to prevent data leakage, falsification, loss, etc. of personal information obtained from customers, our company stores it in a safe environment that cannot be accessed by third parties, and manages it in an appropriate manner by establishing personal information protection regulations.
5. Regarding entrustment and provision of personal information to third parties
We will not entrust or provide personal information acquired from customers to third parties without the customer's consent, except in the following cases.
Conveying information necessary for payment to the credit card company when using a credit card
Consignment of information to the extent necessary for collecting sales proceeds from convenience stores, payment collection companies, etc.
When outsourcing telephone reception, product shipping, direct mail sending, etc. to a specialized company, information is entrusted to the extent necessary to carry out the work (in addition, appropriate supervision is provided to ensure safety management at the outsourcing company). Masu).
If we receive a request with legal obligations or rights from a judicial or administrative agency or a person entrusted by them based on laws and regulations.
6. Disclosure, correction, and suspension of use of personal information
We will promptly respond to requests from customers to disclose, correct, add, delete, or suspend use of their personal information. However, we will not be able to respond to your request if we cannot confirm your identity based on the Personal Information Protection Act and other laws and regulations. Additionally, if we receive a request that involves legal obligations or rights from a judicial or administrative agency or a person entrusted by them based on laws and regulations, we may not be able to respond to the request.
If you wish to have your personal information disclosed, please contact "9. Inquiries regarding personal information".
7. Handling of cookie information
To enhance your online and general Internet experience, our Sites, our third-party providers, and our business partners may place "cookies" or similar cookies on your computer. We may use technology.
"Cookies" are small text files that allow us to identify you as a particular customer and store your personal preferences together with technical information, behavioral observations and aggregated data to improve our site. will be used to collect information and determine advertising goals.
Cookies do not themselves contain or reveal personal information, but may be linked to the data stored in the cookie if you choose to provide personal information.
If you do not wish for information and data to be collected through the use of cookies, please check the "Help" menu of your browser and change your browser settings to prohibit cookies.
However, please be aware that if you prohibit the use of cookies, you may not be able to fully utilize the services of our website.
8. Regarding updates to the privacy policy
The privacy policy may be updated as necessary. In that case, we will post the latest privacy policy on this website, and the latest privacy policy will be applied to our business operations.
9.Inquiries regarding personal information
For inquiries regarding personal information, please contact us below.
Reception desk: MALOU Co., Ltd.
Person in charge of personal information management
06-6225-1060
info@concio.jp
Date of enactment
2023/7/1
Date of revision
2023/7/1
Company Name
MALOU Co., Ltd. Representative Keiko Kimoto
Introduction
MALOU Co., Ltd. (hereinafter referred to as the Company) has established a privacy policy as follows. This privacy policy stipulates how we will acquire, use, and manage personal information when operating this website and conducting other business.
In order to provide our customers with services that they can use with peace of mind, we believe that protecting the personal information of our customers is the basis of our business, and we will continue to make every effort to fulfill our responsibilities as a company that handles personal information. Masu.
1. Compliance with laws and regulations
Our company complies with laws and regulations regarding personal information, as well as this policy, and ensures the appropriate acquisition, management, and use of personal information.
2. How to obtain
Our company acquires customer's personal information through legitimate means and does not use illegal or illegal means against the customer's will, such as purchasing personal information from third parties. In addition, when acquiring personal information, we will inform customers of the purpose of acquisition in advance. In addition, if the purpose of acquisition changes within the scope of a reasonable relationship with "3. Purpose of Use," we will immediately notify or announce it. If we make any changes beyond this scope, we will obtain the consent of the customer in advance.
3.Purpose of use
Our company will use personal information obtained from customers within the scope necessary to achieve the following purposes.
Delivery of products ordered by customers
Management and operation of membership services
Notifying customers of new products and campaigns, and distributing e-mail newsletters
Conducting surveys and posting/communicating the information received
Answering and investigating inquiries from customers
Hearing and marketing to improve our operations and services
Request for payment
Handling returns and exchanges
Exercise of rights and performance of obligations based on contracts, laws, etc.
In other cases where it is necessary to contact the customer
4.About management
In order to prevent data leakage, falsification, loss, etc. of personal information obtained from customers, our company stores it in a safe environment that cannot be accessed by third parties, and manages it in an appropriate manner by establishing personal information protection regulations.
5. Regarding entrustment and provision of personal information to third parties
We will not entrust or provide personal information acquired from customers to third parties without the customer's consent, except in the following cases.
Conveying information necessary for payment to the credit card company when using a credit card
Consignment of information to the extent necessary for collecting sales proceeds from convenience stores, payment collection companies, etc.
When outsourcing telephone reception, product shipping, direct mail sending, etc. to a specialized company, information is entrusted to the extent necessary to carry out the work (in addition, appropriate supervision is provided to ensure safety management at the outsourcing company). Masu).
If we receive a request with legal obligations or rights from a judicial or administrative agency or a person entrusted by them based on laws and regulations.
6. Disclosure, correction, and suspension of use of personal information
We will promptly respond to requests from customers to disclose, correct, add, delete, or suspend use of their personal information. However, we will not be able to respond to your request if we cannot confirm your identity based on the Personal Information Protection Act and other laws and regulations. Additionally, if we receive a request that involves legal obligations or rights from a judicial or administrative agency or a person entrusted by them based on laws and regulations, we may not be able to respond to the request.
If you wish to have your personal information disclosed, please contact "9. Inquiries regarding personal information".
7. Handling of cookie information
To enhance your online and general Internet experience, our Sites, our third-party providers, and our business partners may place "cookies" or similar cookies on your computer. We may use technology.
"Cookies" are small text files that allow us to identify you as a particular customer and store your personal preferences together with technical information, behavioral observations and aggregated data to improve our site. will be used to collect information and determine advertising goals.
Cookies do not themselves contain or reveal personal information, but may be linked to the data stored in the cookie if you choose to provide personal information.
If you do not wish for information and data to be collected through the use of cookies, please check the "Help" menu of your browser and change your browser settings to prohibit cookies.
However, please be aware that if you prohibit the use of cookies, you may not be able to fully utilize the services of our website.
8. Regarding updates to the privacy policy
The privacy policy may be updated as necessary. In that case, we will post the latest privacy policy on this website, and the latest privacy policy will be applied to our business operations.
9.Inquiries regarding personal information
For inquiries regarding personal information, please contact us below.
Reception desk: MALOU Co., Ltd.
Person in charge of personal information management
06-6225-1060
info@concio.jp
