Terms of service

Article 1 (Purpose)
1. This Terms of Use (hereinafter referred to as the ``Terms'') uses CONCIO (hereinafter referred to as the ``Service'') operated by MALOU Co., Ltd. (hereinafter referred to as the ``Company''). (hereinafter referred to as “Users”). Users use this service after agreeing to these terms.
2. These Terms set forth the terms of use of this Service. All users who have registered for this service will use this service in accordance with the terms and conditions set forth in this agreement, depending on conditions such as age and usage environment.
3. This Agreement (as defined in Article 2) will be established between the User and the Company when the User agrees to these Terms.

Article 2 (Definitions)
The following terms used in these Terms have the meanings set forth below.
(1) “Agreement”: Refers to the contract for the use of the Service concluded between the Company and the User, subject to these Terms of Use.
(2) “User”: Refers to everyone who has registered as a user of this service.
(3) “Product”: refers to the product that the User purchases using the Service.
(4) "User information": Refers to the user's girlfriend ID and password registered with this service.
(5) “Communication equipment”: refers to smartphones, tablet terminals, and computer equipment.

Article 3 (Contents of this service)
By using this service, users can purchase this product from our company.

Article 4 (User Registration)
1. Those who wish to become a user of this service must agree to the contents of this agreement and register as a user according to the procedures established by our company.
2. If there is a change in the information registered pursuant to the preceding paragraph, the User is obligated to immediately carry out the procedure to change the registered information.
3. We may refuse user registration at our discretion.
4. Users may not use, lend, transfer, buy or sell, or pawn their account on this service to a third party.

Article 5 (Purchase of this product)
1. If a user wishes to purchase this product, he or she will place an order in accordance with the method specified by our company, and a sales contract for this product will be established upon notification of order confirmation from our company.
2. Depending on the content of this product, we may limit the number of purchases. Orders that exceed the limit will be canceled.
3. Even after the sales contract set forth in Paragraph 1 has been established, the Company may cancel the order due to problems related to the import of the Product or other unavoidable reasons.

Article 6 (Payment)
1. After the sales contract set forth in the preceding article is established, the User shall pay for the Product in accordance with the method specified by the Company. Please note that fees related to payment shall be borne by the user.
2. The Company will deliver the Product after confirming the payment by the User. In addition, after the Company has completed the delivery procedures for the Product, if the Product is returned to the Company due to the user's refusal to receive it, long-term absence, or other user circumstances, the Company will separately have to re-deliver the Product to the User. Please note that a specified handling fee will be charged.

Article 7 (Transfer of ownership and assumption of risk)
1. Ownership of this product will be transferred from our company to the user upon completion of delivery of this product.
2. If the product is lost or damaged due to reasons that are not attributable to the Company or the user, the Company shall not be liable for any damages that occur before the product has been delivered. The user will be responsible for the costs.

Article 8 (Return of this product)
1. We do not accept returns or exchanges of this product due to the user's convenience after the order has been completed.
2. Notwithstanding the provisions of the preceding paragraph, our company will accept returns or exchanges only if the product is damaged or shipped incorrectly. However, all of the following conditions must be met.
(1) This product must be unused.
(2) Return the packaging and accessories of this product to the condition at the time of delivery.
3. If a return is made as described in the preceding paragraph after the user has made a payment, the Company will issue a refund after confirming that the returned product satisfies all of the conditions set forth in the preceding paragraph.

Article 9 (Management regarding user information and communication devices)
1. Users shall provide all equipment, communication means, transportation means, and other environments necessary to receive the Service at their own expense and responsibility. In addition, all communication costs required for using this service shall be borne by the user.
2. Users are responsible for managing user information and communication devices. The user is responsible for any damage caused by insufficient management of user information and communication equipment, errors in use, use by a third party, etc., and the Company shall not be held responsible for any damages caused by the Company's intent or negligence. I am not responsible.
3. If there is a risk that user information or communication equipment may be used by a third party, the user shall immediately notify the Company and comply with the Company's instructions, if any.

Article 10 (Conditions for providing this service)
Our company may suspend or change this service for maintenance etc. without notifying users.

Article 11 (Intellectual property rights, etc.)
1. When a user posts something on this service, all copyrights (Article 27 of the Copyright Act and (including the rights set forth in Article 28), you agree to grant us the right to use it free of charge and without restriction for any purpose.
2. Regardless of the method or form, the User shall keep all information and content provided through the Service (hereinafter collectively referred to as "Company Content") as private property as stipulated in the Copyright Act. Copying, reprinting, public transmission, modification, or any other use beyond the scope of use is prohibited.
3. Copyrights, patent rights, utility model rights, trademark rights, design rights, and any other intellectual property rights related to our content, as well as the right to register these rights (hereinafter collectively referred to as "intellectual property rights") ) belongs to the Company or its licensors, and does not belong to the User. Additionally, users may not copy, distribute, reprint, transfer, publicly transmit, modify, adapt, or make any other secondary use of our content, regardless of the existence of intellectual property rights.
4. If a problem occurs due to the User violating the provisions of this article, the User shall resolve the problem at his/her own expense and responsibility, and shall not cause any disadvantage, burden, or damage to the Company. Appropriate measures must be taken to ensure this.
5. The User shall have the right to author's moral rights (publication rights, (including the right to name, right to use the name, and right to maintain the same identity).

Article 12 (Prohibited matters)
1. The Company prohibits the acts specified in the following items when using the Service by the User.
(1) Acts that violate these Terms of Use
(2) Property or personal rights such as intellectual property rights, patent rights, utility model rights, design rights, trademark rights, copyrights, portrait rights, etc. of the Company, licensors to whom the Company receives licenses, and other third parties. Acts that infringe on legal rights or acts that are likely to infringe on them.
(3) Acts that cause or are likely to cause disadvantage or damage to the Company or a third party.
(4) Acts that unfairly damage the honor, rights, or credibility of others, or acts that may cause such damage.
(5) Acts that violate laws, regulations, etc.
(6) Acts that violate or may violate public order and morals, or acts that provide other users or third parties with information that may violate public order and morals.
(7) Criminal acts, acts that lead to criminal acts, acts that encourage criminal acts, or acts that are likely to lead to criminal acts.
(8) Acts of providing information that is contrary to the facts or that is likely to be contrary to the facts.
(9) Unauthorized access to our system, falsification of program code, intentional falsification of location information, cheating using communication equipment specifications or other applications, distribution of computer viruses, and other malfunctions of the Service. Acts that impede or are likely to impede proper operations.
(10) Use macros and functions and tools that automate operations.
(11) Acts that damage the credibility of this service, or acts that are likely to do so.
(12) Acts that may have a negative impact on the mind and body of young people and their healthy development.
(13) Impersonating a third party and using the Service by using another user's account or using other methods.
(14) Acts that lead to or are likely to lead to crimes, such as fraud, abuse of controlled substances, illegal sale and purchase of savings accounts and mobile phones.
(15) Acts related to criminal proceeds, acts related to terrorist financing, or acts suspected of such acts.
(16) Other acts that the Company deems inappropriate.
2. If the Company determines that the user's actions fall under any of the items in Paragraph 1, the Company may take any or all of the following measures without prior notice. Masu.
(1) Restrictions on use of this service
(2) Dismissal of membership due to cancellation of this agreement
(3) Other actions that the Company reasonably deems necessary.

Article 13 (Cancellation)
1. If the user falls under any of the following items, the Company may cancel this agreement and have the user withdraw from membership without any notice.
(1) If the registered information contains false information
(2) If you have been subject to withdrawal from our company in the past.
(3) In the event that the user's heir etc. informs him that the user has passed away, or if the Company is able to confirm the fact of the user's death.
(4) If a minor uses this service without the consent of a legal representative
(5) If an adult ward, custodian, or auxiliary person uses this service without the consent of the adult guardian, curator, assistant, etc.
(6) If you do not respond in good faith to a request from our company
(7) In other cases that our company deems inappropriate.
2. In addition to the cases stipulated in each item of the preceding paragraph, the Company may terminate this Agreement and cause the User to withdraw from membership by notifying the User at least 30 days in advance. Additionally, if the user wishes to withdraw from membership, he or she may cancel this agreement and withdraw from membership as of the end of the month by following the withdrawal procedures established by the Company.
3. Users who withdraw from membership due to the measures set forth in Paragraphs 1 and 2 will lose the benefit of the deadline at the time of withdrawal, and will immediately fulfill all obligations owed to the Company.

Article 14 (No warranty/disclaimer)
1. The Company does not guarantee the completeness, accuracy, effectiveness, etc. of the contents of the Service and the Product.
2. We make no guarantees regarding the expected delivery date and time of this product.
3. When users use this service, they may be transferred from this service to other services operated by third parties related to this service (hereinafter referred to as "external services"). In that case, the user will use this service and the external service after agreeing to the terms of use of the external service at their own responsibility and expense. Please note that our company does not guarantee the completeness, accuracy, effectiveness, etc. of the content of external services.
4. The Company will not be held responsible for any damages incurred by the User as a result of not changing the registered information.
5. Users should use this service within the scope of laws and regulations. The Company assumes no responsibility even if the user violates Japanese or foreign laws in connection with the use of this service.
6. The Company does not guarantee that the Service will be free from interruptions, cancellations, or other problems. In addition, the Company may suspend or change the Service for maintenance etc. without notifying the User, but the Company shall not be held responsible in any way in this case.
7. Even if user information is stolen due to unexpected unauthorized access, etc., the Company will not be responsible for any damage caused to the user as a result.
8. In the event that the Company is in default of all or part of this Agreement due to natural disasters, earthquakes, fires, strikes, embargoes, wars, civil disturbances, infectious disease outbreaks, or any other force majeure. , does not take any responsibility.
9. The Company will not be held responsible for any troubles (whether inside or outside the Service) that occur between the User and the manufacturer of the Product or other Users regarding the use of the Service. Any such troubles shall be resolved by the user at his/her own expense and burden.

Article 15 (Liability for damages)
1. If the User causes damage to the Company in connection with a violation of these Terms or in connection with the use of the Service, the User shall compensate the Company for the damages (including lost profits and attorney's fees). Masu.
2. Notwithstanding any other provisions of these Terms except for the following paragraph, if the Company inflicts damage to the User due to reasons attributable to the Company, the Company shall be responsible for compensating the damage only to the extent set forth in each of the following items. .
(1) In the case of intentional or gross negligence on the part of the Company: the full amount of the damage
(2) In the case of slight negligence on the part of the Company: Within the scope of actual and direct ordinary damages (excluding special damages, lost profits, indirect damages and attorney's fees), and up to 10,000 yen. to be
3. Notwithstanding the preceding paragraph, if the User is a corporation or an individual uses the Service as a business or for business purposes, unless the Company is intentionally or grossly negligent, The Company shall not be held responsible for any damages incurred by such users. In addition, if the Company compensates for damages, the upper limit shall be the cumulative total of usage fees for the most recent one year from the date of occurrence of the damages.

Article 16 (Abolition of this service, etc.)
1. The Company may discontinue the provision of the Service if the Company reasonably determines that the provision of the Service should be discontinued.
2. The Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User in any of the following cases:
(1) In case of emergency inspection or maintenance of computer systems related to this service.
(2) In the event that the Service cannot be operated due to computer or communication line failure, incorrect operation, excessive concentration of access, unauthorized access, hacking, etc.
(3) If the Service cannot be operated due to force majeure such as earthquake, lightning, fire, wind and flood damage, power outage, or natural disaster.
(4) In other cases where the Company deems suspension or interruption necessary.
3. In the case of the preceding two paragraphs, our company will not be held responsible unless there is intentionality or gross negligence on our part.

Article 17 (Confidentiality)
1. Users and the Company must not disclose or leak confidential information disclosed by the other party to a third party in connection with the provision of this service. Confidential information, whether in document, electromagnetic data, verbal or other form, or whether or not it is confidential or clearly indicated or the scope thereof is specified, is defined as information related to the introduction of this service. This refers to the technical, commercial, or management information of the other party that has been disclosed.
2. The following information shall not fall under confidential information.
(1) Information already in possession at the time of disclosure
(2) Information that was already publicly known at the time of disclosure, or information that subsequently became public due to reasons not attributable to the individual.
(3) Information legally obtained from a third party after disclosure
(4) Information that is independently developed or created without relying on disclosed confidential information
(5) Information requested to be disclosed based on legal provisions or court orders.
3. Users and the Company shall provide confidential information to officers and employees who are necessary for the provision and improvement of the Service (persons engaged in their own work, regardless of the form of contract such as employment contract, delegation contract, or outsourcing contract). ), joint researchers, subcontractors, external advisors, etc. who are obligated to maintain confidentiality, and may not be used for any purpose other than the purpose of disclosure. Masu.
4. If this Agreement is terminated due to termination of the Service, termination of this Agreement, or any other reason, the User and the Company will promptly return or destroy confidential information in accordance with the instructions of the other party. Please note that when disposing of confidential information, we will use a method that prevents the reuse of confidential information.

Article 18 (Elimination of anti-social forces)
1. Users and the Company do not currently support organized crime groups, members of organized crime groups, persons who have ceased to be members of organized crime groups for less than five years, quasi-members of organized crime groups, companies associated with organized crime groups, corporate racketeers, etc. I declare that I do not fall under the category of grounders who claim to be athletics, special intelligence violent groups, or other similar persons (hereinafter referred to as "members of violent groups, etc."), and that I do not fall under any of the following items. We also guarantee that this will not apply in the future.
(1) Having a relationship where organized crime group members, etc. are recognized to be controlling the management.
(2) Having a relationship with organized crime group members that is deemed to be substantially involved in management.
(3) The person is found to be using organized crime group members unfairly, such as for the purpose of gaining fraudulent profits for himself, his company, or a third party, or for the purpose of causing damage to a third party. to have a relationship
(4) Having a relationship that can be recognized as involvement in providing funds, etc., or providing benefits to organized crime group members, etc.
(5) Other acts similar to the preceding items.
3. The User or the Company shall not determine if the other party is a member of an organized crime group or falls under any of the items in Paragraph 1, or engages in any act that falls under any of the items in the preceding Paragraph, or if the other party falls under any of the items in Paragraph 1. If it turns out that you have made a false statement regarding the representations and warranties based on the provisions of this Agreement, you may terminate this Agreement without any notice to the other party, regardless of whether or not there is a reason attributable to you. can be canceled.
4. The User and the Company confirm and acknowledge that if this Agreement is canceled pursuant to the preceding paragraph, the User and the Company shall not be responsible for compensating the other party for any damage caused.

Article 19 (Contact/Notification)
Inquiries regarding this service and other communications or notifications from users to the Company, notifications regarding changes to these Terms, and other communications or notifications from the Company to the users will be made by email or other methods determined by the Company. Notices become effective when sent by us.

Article 20 (Transfer of status, etc.)
The User and the Company may not assign, transfer, or guarantee the status under this Agreement or the rights or obligations under this Agreement, in whole or in part, to a third party without the prior written consent of the other party. It cannot be configured or otherwise disposed of. However, this does not apply to stock transfers, business transfers, mergers, company splits, or other organizational reorganizations.

Article 21 (Handling of personal information)
The handling of personal information in this service will be based on the "Privacy Policy" established by our company.

Article 22 (Severability)
1. Even if some of the provisions of these Terms are determined to be invalid based on laws and regulations, the other provisions of these Terms will remain valid.
2. Even if some of the provisions of these Terms are invalid or canceled in relation to a user, these Terms will remain valid in relation to other users.

Article 23 (Validity period of this agreement)
The effective period of this Agreement shall be from the time this Agreement is established until the User withdraws from membership. Furthermore, the provisions of Article 11, Article 13, Paragraph 3, Articles 14 to 16, Article 18, Paragraphs 3 and 4, Article 20, and Articles 22 to 27 of this Agreement shall not apply to this Agreement. It shall remain in effect even after termination.

Article 24 (Changes to these Terms)
1. The Company may change these Terms at any time in accordance with Article 548-4 of the Civil Code if any of the following items apply. After these Terms are changed, the changed Terms will apply to this Agreement.
(1) When changes to these Terms are in the general interests of users.
(2) Changes to these Terms do not contradict the purpose of the contract, and are reasonable in light of the necessity of the change, the appropriateness of the changed content, and the content and other circumstances surrounding the change. time
2. If the Company makes any changes to these Terms, the Company will determine the effective date of the changed Terms, and will notify the Company of the content and effectiveness of the changed Terms at least two weeks prior to the effective date. We will notify the user of the time when the force will occur, and notify the user by displaying it on the Service or other methods prescribed by our company.
3. Notwithstanding the provisions of the preceding two paragraphs, if the User uses the Service after the changes to the Terms set forth in the preceding paragraph have been made known, or if the User does not take cancellation procedures within the period specified by the Company, the relevant Users agree to any changes to these Terms.

Article 25 (Governing law)All applicable laws for these Terms shall be the laws of Japan.

Article 26 (Agreed jurisdiction)Any litigation between users and the Company shall be subject to the exclusive jurisdiction of the Osaka District Court of first instance.

Article 27 (Others)1. If the Company separately stipulates details regarding matters not stipulated in these Terms, the User shall comply with such details. In this case, the relevant details shall become part of these Terms.
2. Details, etc. become effective from the time they are posted in the designated place by our company.
3. In the event that there is a conflict between the details and the contents of these Terms, these Terms shall prevail.

Supplementary provisions

July 1, 2023: Establishment and enforcement