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CONCIO

All in One Serum 30mL (for 2 months)

All in One Serum 30mL (for 2 months)

Regular price ¥5,500
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All-in-one serum with 3 functions in one drop 

Only with 13 vegan ingredients, but it surely works well on your rough skin because we only use truly necessary ingredients.

For roughness and dryness

Contains yeast extract with high concentration of natural active ingredients, hyaluronic acid, skin conditioning ingredients, and 3 types of organic plant extracts. Carefully selected essential ingredients for smooth, even-textured skin.
Because of its minimal formula, there are no unnecessary ingredients that can interfere with its function.

Nothing unnecessary

Based on our thorough ingredient research, we carefully select ingredients that are truly necessary for the skin you want. We do not use over 2,500 ingredients that we think are unnecessary for healthy skin and a beautiful earth.

* Click here for ingredients CONCIO never uses

We care for the earth and living things

We do not use ingredients that sacrifice the life of animals or other living things, or that may be toxic to aquatic life after washed down the drain. All of our products are not tested on animals (of course).

Try CONCIO if other "for sensitive skin" didn't work for you

We tried not to contain ingredients that would pose a high risk of allergies and skin irritation. In the skin irritation test (stinging test), all subjects rated All in One Serum as "zero irritation".

*Not all people are immune to irritation.
*All in One Serum alone may not provide sufficient moisturizing effect. In that case, please use it in combination with All in One Milk Cream or before your other emulsions or creams.

▶︎All ingredients (13 ingredients) +

Water, propanediol (derived from corn), glycerin (derived from coconut, palm, rapeseed, sunflower) , sodium hyaluronate ( non-animal origin) , dipotassium glycyrrhizic acid, Saccharomyces lysate extract (yeast extract), lavender flower extract*, rosemary leaf extract*, hawthorn fruit extract* , xanthan gum, BG (derived from sugar cane), 1,2-hexanediol, caprylyl glycol (*Plant extracts are COSMOS certified organic)






▶︎How to use +
  • After washing your face, take an appropriate amount and apply it to areas of concern and the entire face.
  • Don't rub it, just blend it in gently.
  • After blending, moisturize with All in One Milk Lotion or your favorite lotion or cream.
  • Estimated amount to use: half a dropper per use
▶︎Precautions for use +
  • Please be careful when using this product to ensure that there are no abnormalities on your skin.
  • If cosmetics do not suit your skin or in the following cases, please discontinue use. If you continue to use it as it is, it may worsen the symptoms, so please consult a dermatologist. (1) If you experience any abnormalities on your skin such as redness, swelling, itching, irritation, color loss (vitiligo, etc.) or darkening during use (2) If your skin is exposed to direct sunlight after use (1) If an abnormality appears
  • Do not use on areas with skin abnormalities such as wounds, swelling, eczema, etc.
  • Be careful not to get it in your eyes. If it comes into contact with your eyes, rinse immediately and consult a specialist if you notice any abnormalities.


Key ingredients

Saccharomyces solute extract (chitolysis type extraction)

Yeast is a fungus that has single cells with a diameter of 5 to 10 μm and lives everywhere in nature.
It is said that in Europe, the ``yeast beauty method'' existed for a long time among women who sought a youthful appearance.
The active ingredients of common yeast extracts are deactivated due to long-term processing. On the other hand, yeast extract using the chitolysis extraction method, which can be extracted in a short time, can be extracted with a high concentration of natural active ingredients.
The active ingredients in yeast extract have the effect of suppressing excess sebum and increasing moisturizing power.

Sodium hyaluronate (lactic acid bacteria fermentation culture method)

Sodium hyaluronate is a constituent of the dermis and epidermis of the skin, and is said to decrease with age.
In cosmetics, it is a water-retaining and moisturizing ingredient that maintains skin firmness and moisture.
There are two methods for producing sodium hyaluronate: extraction from chicken comb and fermentation using microorganisms.
CONCIO contains non-animal-derived sodium hyaluronate, which is made using a fermentation culture method using a type of lactic acid bacteria (*).
*Streptococcus zooepidemicus

Glycyrrhizic acid 2K

Glycyrrhizic acid 2K is a component that makes glycyrrhizic acid extracted from the rhizomes and roots of the licorice plant more soluble in water.
Licorice has been used as a herbal medicine since prehistoric times in various regions around the world.

Glycyrrhizic acid 2K has the effect of alleviating skin irritation and discomfort and suppressing inflammation, and is often included in acne care products and products for sensitive skin as an ingredient to prevent skin roughness.

Rosemary leaf extract (organic)

Rosemary is a type of herb that is often used in cooking and herbal tea. It is a plant that has natural antioxidant and antibacterial effects.
Rosmarinic acid contained in rosemary is a type of polyphenol and has excellent antioxidant properties that are important for skin care. Incorporating it into your skin care routine will lead to fresh, fresh skin.
CONCIO uses COSMOS-certified organic rosemary leaf extract in consideration of concerns about pesticide residue.

Hawthorn fruit extract (organic)

Hawthorn is a plant in the Rosaceae family that is native to Europe and North Africa. In autumn, it produces small red fruits.
This red fruit is rich in natural polyphenols, flavonoids, vitamins, and minerals.
With its excellent antioxidant properties, it protects your skin from stress and keeps your skin balanced.
Considering concerns about pesticide residue, CONCIO uses organic hawthorn fruit extract that is COSMOS certified.

Lavender flower extract (organic)

This is an extract extracted from lavender flowers, which is an herb of the mint family.
The scent of lavender is said to have a relaxing effect, and the extract extracted from it also has a faint lavender scent.
Lavender flower extract is said to have an astringent effect that tightens the skin and suppresses skin inflammation.
It is an ingredient that leads to fine-textured skin while regulating moisture and sebum balance.
Considering concerns about pesticide residue, CONCIO uses COSMOS certified organic lavender flower extract.
View full details

"What's good" instead of "what looks good"

CONCIO never uses 2,500 ingredients that we think are bad for human skin, health, and the earth.

We don't compromise. We are determined to make truly gentle cosmetics for you.

Busy?
It's only 2 steps for perfect skin

All in One Serum 30mL(約2ヶ月分) - CONCIO

STEP 1.

First, spread the serum around eyes and mouth, or entire face. Just half a dropper do enough.

Yeast extract and sodium hyaluronate contain natural active ingredients moisturize the skin.

At the same time, three carefully selected plant extracts improve the texture and prevent roughness.

*CONCIO uses organic plant extracts that are COSMOS certified.

All in One Milk Cream 120mL(約2ヶ月分) - CONCIO

STEP 2.

Milky cream functions as toner, emulsion, serum and cream just with 1-2 pushes.

Gently spread over face, neck and décolleté.

Contains 9 types of moisturizing ingredients that are said to be most compatible with human sebum.
Soft and moist, without being sticky.

Meet the moisturized skin that you can't live without.

Good-bye sensitive skin

what is "good" and what "looks good" for your skin are different.

This is why cosmetics that appear to be ``gentle on skin'' may irritate your skin.

CONCIO is for people with sensitive skin, as it takes into account all the risk of skin irritation and allergies.

That's why our fans tell us

“The miracle of CONCIO”

Committed to healthy skin

Never satisfied with "gentle cosmetics"?

Apply our milky cream before going to bed at night. You will find your face still moisturized in the morning.

We carefully chose and use 9 reliable moisturizing ingredients that effectively work on your skin.

“If only we had met sooner.”

There are many such feedbacks from our users.

We believe that's because we give up on pursuing "looks good and natural" or "luxury" brand impressions, but focus on using ingredients that don't look so attractive, but are actually good.

*CONCIO uses non-animal derived sodium hyaluronate and squalane.

Say good-bye to endless skincare routine

CONCIO takes cosmetic ingredients and their safety seriously.

Don't be fooled by the attractive taglines anymore.

They don't cure your dryness, redness, roughness, sticky and pores for you.

What you need is the right ingredients and skincare.

2500 ingredients we never use

CONCIO care about human skin, health, the earth and other living things.

We are not perfect, but always try to be as considerate as possible for all existence because we don't think we need to sacrifice something in exchange for the beauty of our skin.

Ingredients CONCIO never uses

Collapsible content

More than 1200 types of microplastics

Many synthetic polymers in cosmetics are microplastics that are not or may not be biodegradable.
It is added to cosmetics for purposes such as turning liquid into a gel, forming a film on the skin surface, and making cosmetics spread better.
But of course, microplastics themselves have no beauty effects.
Currently, there are no regulations on water-soluble microplastics (synthetic polymers) in most countries, including Japan.
However, CONCIO believes that these ingredients are not friendly to the ocean or the natural environment, and after investigating data from the European Chemicals Agency (ECHA), United Nations Environment Program (UNEP), and TAUW, we concluded that they are microplastics. None of our products contain more than 1,200 ingredients that may be biodegradable (or non-biodegradable).

Silicone (silicone oil)

・Methicone
・Dimethicone
・Amodimethicone
・Cyclomethicone
・Phenyl trimethicone
・Trisiloxane
・Cyclopentasiloxane
・Polydimethylsiloxane
・Cyclohexasiloxane
Ingredients named ``methicone'' and ``siloxane'' are silicone (correctly silicone/silicon oil) and are poorly biodegradable.
By adding silicone oil to your cosmetics, you can make your cosmetics feel smooth, light, smooth, and non-sticky.
In addition, because it has excellent water repellency, it is often used as a waterproofing agent or to prevent makeup from fading due to sweat.
Although it improves the feel of cosmetics, it can be achieved to some extent by using alternative ingredients. In addition, because it adheres to the skin so closely, it is necessary to wash it off with something with high detergency, which can put a heavy burden on the skin.
After carefully considering these advantages and disadvantages, CONCIO has decided not to use silicone (silicone/silicon oil) in all of its products.

All PEGs

Polyethylene glycol is a synthetic polymer that has been used in medicines and vaccines.
However, the possibility of skin sensitization due to the daily use of cosmetics containing PEG has begun to be pointed out.
Additionally, there is no clear data on biodegradability, and we do not know to what extent it decomposes in the natural environment.
In many cosmetics, it is added to improve the silkiness of the skin, the ease of spreading and slipping during application, and to provide a moisturizing effect by forming a film on the skin surface.
After examining these advantages and disadvantages, CONCIO decided not to include any of the more than 1000 types of ingredients containing PEG.

All PPG

Polypropylene glycol.
It is used in hair and skin care products.
Like PEG (polyethylene glycol), there is no clear data on biodegradability. It is not known how much it decomposes in the natural environment, and questions remain about its biodegradability.
It is used in many cosmetics as an emollient, emulsifier, and gelling agent to keep the skin soft.
After examining the advantages and disadvantages of each ingredient, CONCIO decided not to include any of the more than 400 ingredients that contain PPG.

Some plant extracts/plant water

Plants have very powerful powers.
Therefore, while some types of plant extracts and plant waters have positive effects on your skin and health, there are also types that have been shown to have negative effects.
For example, there is data suggesting that ginkgo biloba extract and aloe vera leaf extract are carcinogenic, and tea leaf extract is highly allergic, so the International Cosmetic and Fragrance Association has established regulations regarding the amount of these extracts to be added to perfumes.
Comfrey leaf extract has been shown to be carcinogenic and affect reproductive dysfunction, and licorice root extract has been shown to have endocrine disrupting effects, so there are ingredients to be careful of because they are naturally derived.
CONCIO does not contain plant extracts or plant waters that have any data that indicate any concerns, in order to avoid any effects on your skin and health as much as possible.

essential oil

Essential oils are not vegetable oils. It is a natural fragrance made by extracting and condensing only the aromatic substances (fragrance components) of plants. It is a substance with completely different properties from fats and oils such as olive oil and sesame oil.
The scent of essential oils has a great effect, and some types can help balance the autonomic nervous system and hormones, as well as activate the brain.
On the other hand, essential oils tend to cause strong irritation when applied directly to the skin.
The EU's Scientific Committee for Consumer Safety lists 175 fragrances and essential oils as potentially causing skin contact allergies. These 175 types also include the following essential oils.
Essential oils with known allergens in humans
- Bitter orange flower/peel oil
- Bergamot fruit oil
- Bergamot peel oil
- Sweet orange oil
- Lemongrass oil
- jasmine oil
- Hermanus flower oil
- Ylang Ylang Oil
- Odoriferous mallow oil
- Cassia leaf oil
- Eucalyptus leaf oil
- Gukkeiju leaf oil
- Mugo pine leaf oil
- Patchouli leaf oil
- Rosa alba flower oil
- Canina rose oil
- Lavender oil
- Clove flower/leaf/stem oil
-Pencil juniper wood oil
- Mentha flower/leaf/stem oil
- Peruvian balsam oil
- Sandalwood oil
Essential oils that may be allergenic in humans
- Bitter orange peel oil
- Bitter orange leaf oil
- Mandarin orange peel oil
- Cucumber oil
- Cedar wood oil
- Hiloharavender flower oil
- Salvia flower/leaf/stem oil
- sage oil
- Thyme flower/leaf oil
At CONCIO, we do not include all types of essential oils in consideration of the possibility of allergies due to long-term use and the impact essential oils have on the skin and health.

synthetic fragrance

Including natural and synthetic fragrances, there are 2,500 to 3,000 types of fragrances used in cosmetics.
Some synthetic fragrances are highly irritating to the skin. In addition, some products may contain chemicals that can cause allergens, and repeated skin contact with these chemicals can lead to an allergic reaction.
It is said that once allergic symptoms such as redness, rash, and swelling of the skin occur, the allergic reaction to that substance (ingredient) will last a lifetime.
The same can be said for hand creams and body creams that are used on areas other than the face.
Currently, in the EU, there are regulations on the combination of 26 types of aromatic substances, and there are plans to increase the number to over 100 types in the future.
Considering these risks and circumstances, CONCIO does not contain any synthetic fragrances, regardless of whether fragrances are regulated in Japan.

synthetic coloring agent

"Color + number" components such as "Yellow 4" and "Blue 1" may be synthetic tar pigments. Tar pigment is a carcinogen recognized by the International Agency for Research on Cancer.

It is a complex composition of chemicals that include benzene, toluene, naphthalene, and anthracene, which are known to be carcinogenic, and there have been cases where tumors have occurred when continuously applied to the skin.
Some tar pigments are absorbed through weakened skin and some are highly irritating to mucous membranes, so be especially careful when using them when your skin is in poor condition or around the eyes and mouth, where mucous membranes are easily touched. It's an ingredient.
If colorants are not used in cosmetics that contain many natural ingredients, the color of the contents tends to change from production lot to production lot due to uneven coloring of the natural ingredients used.
At CONCIO, we believe that if customers understand the difference in color caused by natural ingredients, there is no need for synthetic colorants in skin care products, so we have chosen to encourage customer understanding rather than using synthetic colorants.

Paraben

It is a preservative that exhibits high preservative power when added in small amounts. There are multiple types of parabens as listed below.
- Methylparaben
- Ethylparaben
- Propylparaben
- Butylparaben
- Isopropylparaben
In addition to causing skin irritation for some people, it is said to be an endocrine disruptor that affects hormones, and its strong connection to breast cancer has been debated for many years.
Parabens are absorbed through the skin and travel through the body in the bloodstream. So far, it has been detected in breast milk, blood, and breast cancer tumors.
Many aspects of the health effects of parabens are unclear, and we cannot be certain of their safety. Therefore, CONCIO does not contain parabens in any of its products.

phenoxyethanol

This ingredient is used as a preservative. Parabens are increasingly being used as an alternative preservative for those who dislike parabens.
For safety reasons, in Japan it is required to contain less than 1%.
Some people may feel a stinging sensation on their skin, and if a baby accidentally swallows it, it may cause vomiting or diarrhea.
After examining the advantages and disadvantages of adding phenoxyethanol based on currently available information and data, CONCIO has decided not to include phenoxyethanol in all of its products.

All old labeled ingredients

There are 102 ingredients that were required to be labeled on cosmetics because they could cause skin problems such as allergies in rare cases depending on the person using them.
Due to the revision of the Pharmaceutical Affairs Law in 2001, this system was abolished in favor of listing all ingredients used, so it is now called the old designated ingredients.
It also contains synthetic ingredients derived from petroleum, synthetic surfactants, tar-based pigments, and synthetic preservatives such as parabens.
- Setanol
- Cetearyl alcohol
- Sodium laureth sulfate
- Sodium lauryl sulfate
- benzyl alcohol
- Tocopherol
- Dehydroacetic acid (Na)
- Benzalkonium chloride
- Behentrimonium chloride
- Distearyldimonium chloride
- Triclocarban
- Triclosan
- DMDM ​​Hydantoin
- Isopropyl myristate
- Lanolin
- Lanolin alcohol
- PEG lanolin
- Sodium lauroyl sarcosine
- DIPA, TIPA
- Alkyl (C12-14) diaminoethylglycine HCI
- Sodium alkylbenzenesulfonate
- Iktamol
- Undecylenic acid (MEA)
- Ethyl PABA
- catechol
- Guaiazulene
- Sodium guaiazulene sulfonate
- Cresol
- Cloflucarban
- Chloramine T
- Sodium salicylate
- Cinoxate etc.
It is said that some ingredients are now considered safe because they have improved chemically since 1980, when they were designated as labeled.
However, CONCIO, which aims to provide psychological peace of mind for customers and higher safety, does not contain all 102 ingredients specified in the old label.

Organic fluorine compounds (PFAS) and ingredients that may contain PFAS

PFAS are organic fluorine compounds that are associated with health effects such as cancer, arteriosclerosis, hormonal abnormalities, immune system disorders, and developmental disorders.

It is called a "forever chemical" because it is resistant to heat, repels water and oil, and does not decompose in the natural environment.

It is said that there are over 9,000 types of PFAS, and it is almost impossible to research all the names of ingredients that may contain PFAS.
- Perfluoroalkyl (C4-14) ethoxy dimethicone
- Perfluorooctyltiltriethoxylan
- Trifluoroalkyldimethyltrimethylsiloxysilicic acid
Ingredients with "Fluoro" in the name, such as , may contain PFAS, so CONCIO uses this as a criterion and does not include ingredients with "Fluoro" in the name of all products. plug.

DEA, TEA, MEA (ethanolamine)

DEA (diethanolamine), TEA (triethanolamine), MEA (monoethanolamine) are ethanolamines (chemicals composed of amino acids and alcohol).

Sometimes they are blended alone, and sometimes chemical ingredients containing them are blended into cosmetics for purposes such as emulsifiers, cleansing agents, and foaming agents under the ingredient names listed below.

- Cocamide DEA
- Cocamide MEA
- Cetyl phosphate DEA
-Oles-10 phosphate DEA
-Lauramide DEA
- Lauryl sulfate TEA
When ethanolamine is mixed with certain ingredients, substances called nitrosamines can be formed.
Nitrosamines are a collective term for multiple substances recognized as carcinogenic by the International Agency for Research on Cancer, and it is said that there are 15 types of nitrosamines that are carcinogenic to humans.
After carefully considering the merits and demerits of its inclusion, CONCIO does not include ingredients containing ethanolamine in any of its products.

alcohol (ethanol)

Alcohol (ethanol) is added to cosmetics to make ingredients more soluble and to act as a preservative.
It also has the property of making it easier for other ingredients to penetrate the skin.
This property can be used to promote the penetration of active ingredients, but it also makes it easier for other ingredients to penetrate.
People who are sensitive to alcohol or have sensitive skin may experience a stinging or irritating reaction to the alcohol in cosmetics.
At CONCIO, all of our products do not contain alcohol (ethanol) in order to minimize skin irritation as much as possible.

mineral oil

Mineral oil is an oil synthesized from petroleum.
Also called mineral oil (liquid paraffin), petrolatum and microcrystalline wax are also mineral oils. It is used as a moisturizer in cosmetics.
While petrolatum in particular is said to be so safe that it is used as a dermatological drug, there are concerns that mineral oil may contain impurities such as carcinogenic polycyclic aromatic hydrocarbons (PAH).
When highly refined to cosmetic grade, it is thought that there will be no PAH contamination, but CONCIO does not use mineral oil, considering the sustainability of procurement.

Sulfuric acid/sulfate

This refers to all sulfuric acid-based ingredients, including the former designated ingredients, sodium lauryl sulfate and sodium laureth sulfate.
In cosmetics, it is mainly added as a surfactant.
Among sulfates, sodium lauryl sulfate is known to be particularly harmful to the skin.
One study found that 42% of 1,600 people who underwent a patch test had skin irritation reactions such as redness, dryness, itching, and stinging.
Although this may not be a problem when used in small amounts, CONCIO has decided not to include all sulfuric acid and sulfates after reviewing the currently available data.

Petroleum-based synthetic surfactant

- Sodium lauryl sulfate
- Sodium lauryl sulfonate
- Sodium xylene sulfonate
- Sodium polyoxyethylene lauryl ether sulfate
- Polyoxyethylene octylphenol ether
- Pares-Sodium trisulfate
- pares-ammonium sulfate
- Triethanolamine
- edetate
These are generally referred to as petroleum-based synthetic surfactants.
Alcohol-based synthetic surfactants are also sometimes referred to as petroleum-based synthetic surfactants.
Petroleum-based synthetic surfactants have stronger cleaning and degreasing power than naturally derived surfactants, and are said to place a greater burden on the skin.
CONCIO aims to create formulations that bring out the skin's natural strength, and does not use any petroleum-based synthetic surfactants.

All other ingredients deemed unnecessary by CONCIO's own standards for healthy skin, health, and protection of the global environment.

CONCIO discloses ingredients we don't use here .
If you would like to know more about the ingredients or reasons we don't use them, please feel free to contact us .

To be earth-friendly

We use biomass plastics made from sugarcane for the plastic container as much as possible.

Among many biomass plastics available in the market, we always choose lighter weight options to contribute to reducing CO2 emissions during combustion and delivery.

We also use biomass ink to print our containers whenever possible.

Paper receipts are not included in the delivery.

We don't send unnecessary letters, leaflets or catalogues.

Customer Reviews

Based on 3 reviews
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Hidemi Osuka
first feeling

I have used various cosmetics in the past, but I was very impressed with how naturally they fit into my skin. I would like to continue using it.

Good
Yoshiko Terada
Products that are true to your skin and heart

I started wearing make-up on my own in high school, and due to incorrect skin care practices such as over-cleansing, my skin became extremely sensitive. I can't find anything that really suits me, so I spend my days searching the internet and trying things out to get rid of my rough skin.I wonder if there are people in the world with such sensitive skin.I'm embarrassed that I can't even put on makeup properly.I want to become beautiful and live a positive life. I spent my days thinking, "I want to do this."Recently, I came across a certain cosmetic product that contains very few ingredients, and I was almost free from irritation, redness, and eczema, and I was able to use a foundation that is said to be good for people with sensitive skin. However, I have always had doubts about what my skin is reacting to, and recently I found out about your company on Instagram.When I saw the label on a product that I had given up on using until now, I thought to myself, ``Is that so?'' I feel like it's sunny. And I started to think that I'm not the only one special, and that there are many people out there who want to regain their naturally healthy skin. When I used the serum, my skin in the morning was smoother, clearer, and had a firmness I had never felt before. I'm impressed. I'm really looking forward to receiving the all-in-one product I ordered as an additional order! Thank you for supporting me through the pain that only those who have experienced it can understand. I would like to spread the word to those around me ☺️

Chi
Mr. Chon
It stretches very well and is easy to use!

I saw it on Instagram and bought it.
I was able to get a discount by using a LINE coupon, so I used that as well!
Even with a small amount, it spreads very well, so I applied it all over my face!
It's convenient because you can layer it on areas you're concerned about, so it's sure to be a repeat product 👍🏻

SHOPPING GUIDE

About delivery date

・After completing the order procedure, the product will be delivered within 2-5 days (in Japan). *Excluding remote islands - Product delivery may be delayed due to product inventory status, traffic conditions, busy logistics seasons, etc.
・We support overseas shipping. For overseas delivery, the orders will be shipped out within a few business days and delivered by DHL.
・For subscription purchases, delivery schedule is every 60 days after the first shipment. (You can also change or skip the delivery date from My Page)

About subscription purchases

・Regular purchase is a purchase plan that will automatically be delivered from next time onwards.
・Unless you contact us to cancel your subscription or take any necessary steps, your order will be shipped automatically from the second time onwards.
・If you create a My Page, you can check the next delivery date. An email will be sent the day before the next payment date, so please check the next shipping schedule.
- Any changes to the contents of the next delivery will be made up to 2 days before the next scheduled shipping date. We apologize for the inconvenience, but we appreciate your understanding that due to shipping preparations, we are unable to accommodate last-minute changes.
- On My Page, you can check the next scheduled delivery date, as well as skip, change or cancel the delivery date.
・Please note that the product delivery cycle cannot be changed.

Regarding cancellation of regular purchase

・You can cancel and restart your subscription on your own from My Page. Please complete the procedure at least 2 days before the next scheduled shipping date.
・For other inquiries, please contact us using the LINE or contact form .

About returns and exchanges

・If the product is damaged or otherwise defective, we will replace it with a good product, regardless of whether the product is opened or unopened.
・If there is a problem with the product, please contact us via the LINE inquiry form within 7 days of receiving the product. We will provide you with detailed instructions.
・We cannot accept returns, exchanges, or cancellations due to customer convenience.
- In the unlikely event that the product you applied for is delivered damaged, soiled, or damaged, we will exchange or return the product at our expense.

About payment methods

⚪︎Credit card/payment fees are free.
・Please pay on the payment page when placing your order. As a general rule, only one payment is required.
- For regular purchases, payment will be made several days before delivery.
・Even if the item is returned due to a long-term absence, etc., you may be charged once if the credit card company has reached its billing deadline.

about shipping cost

・Regardless of whether it is a regular purchase or a regular purchase, if the total order amount is less than 4,500 yen (tax included), a shipping fee of 650 yen (tax included, uniform nationwide) will be charged separately.
・Free shipping nationwide for orders over 4,500 yen (tax included).

About email after purchase

- Immediately after completing your purchase, you will automatically receive an order confirmation email from our store.
・If you do not receive the email, please check your spam folder or email reception settings.
・If you use an anti-spam filter (domain settings), you will not receive the email. First, please check your spam filter (domain settings).
・If you are using a spam mail prevention filter, please disable one of the filters below.
Domain: @concio.jp
Email address: info@concio.jp

others

・If you have any questions or concerns about shopping at CONCIO, please feel free to contact us using the form below.

▶︎Contact page
LINE

<About resale of products>
・We prohibit the resale of our products.
・Except for cases where our company sells directly, all sales on Amazon, Rakuten, Yahoo Shopping, Mercari, Rakuma, other auction sites, and the sites of merchants and individuals are resale items.
-For resale products, we cannot be responsible for expiration dates, changes in quality, product management, etc. as we are not aware of them. Please note that due to the above reasons, we may not be able to provide any after-sales service.
・For other terms and conditions, please check here .